Project Manager - Remote

Overview

Ardent is seeking an experienced Project Manager to support the Federal Election Commission (FEC) in delivering IT support services across mission-critical applications and systems. This role serves as the primary liaison between the contractor team and government stakeholders, ensuring all operational, maintenance, and enhancement activities are executed efficiently and in alignment with contract requirements.

In Short

• Oversee all contract performance, including delivery, timelines, and resource coordination.
• Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and government stakeholders.
• Manage day-to-day operations across application support, maintenance, and enhancement activities.
• Lead weekly, bi-weekly, and monthly status meetings and reporting.
• Ensure all work is tracked, prioritized, and maintained within Jira or similar ticketing systems.
• Coordinate across technical teams to ensure timely resolution of operational and security-related tickets.
• Manage project schedules, deliverables, and documentation in accordance with contract requirements.
• Ensure compliance with SLAs, reporting standards, and performance expectations.
• Identify risks, manage issue escalation, and drive resolution across stakeholders.
• Support transition planning, onboarding, and knowledge transfer activities.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
• 7+ years of experience managing IT projects, programs, or application support environments.
• 3+ years of experience in a Project Manager or lead delivery role with direct responsibility for timelines, reporting, and stakeholder management.
• Proven experience managing IT programs, application support environments, or similar service-based contracts.
• Experience managing multiple concurrent workstreams in a structured environment.
• Strong experience with stakeholder management and executive communication.
• Familiarity with Agile or hybrid delivery methodologies.
• Experience using project tracking tools such as Jira or similar platforms.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage priorities in a fast-paced, high-volume operational environment.

Benefits

• Highly competitive benefits.
• Professional development opportunities.
• Exceptional culture that embraces flexibility, innovation, collaboration, and career growth.
• Collective service mindset.
• Shared camaraderie to serve clients, colleagues, and communities.