Implementation Manager - Remote

Overview

The Implementation Manager at Arcadia is responsible for leading the successful delivery of the company's healthcare platform, ensuring that customers derive value from the implementation process.

In Short

• Lead complex implementation projects for healthcare data integration.
• Manage customer relationships and ensure successful onboarding.
• Develop and execute detailed project plans.
• Communicate effectively with technical and non-technical stakeholders.
• Analyze and mitigate project risks and issues.
• Conduct training sessions for customer resources.
• Utilize data analysis tools such as SQL, Tableau, and QlikView.
• Foster collaboration among project teams.
• Drive continuous improvement in implementation processes.
• Participate in professional development initiatives.

Requirements

• Bachelor’s degree in a related field.
• 3+ years of experience in account implementation in healthcare technology.
• Strong knowledge of project management principles and tools.
• Experience with healthcare data integration.
• Proficiency in data aggregation and analysis.
• Excellent presentation and communication skills.
• Ability to work effectively with remote teams.
• Strong problem-solving and organizational skills.
• Team-oriented attitude.
• Familiarity with Microsoft Office tools.

Benefits

• Flexible, remote-friendly work environment.
• Opportunities for personal and professional development.
• Be part of a mission-driven company transforming healthcare.
• Engage with a supportive community at Arcadia.
• Participate in employee-driven programs and initiatives.