Customer Success & Account Manager - Remote

Overview

Be the hero who helps mobile games & apps rise above the rest! From user acquisition on multiple channels to monetization with innovative formats, AppSamurai is growing with an outstanding team.

In Short

• Help mobile games and apps grow by optimizing their mobile advertising budgets.
• Work directly with app customers to maximize their mobile advertising campaigns.
• Collaborate with product, engineering, and sales teams.
• Provide suggestions with tangible results as a trusted mobile growth expert.
• Uncover insights from existing user acquisition campaigns.
• Onboard new customers and create the right campaigns based on their needs.
• Manage daily relationships with various ad-network partners.
• Supervise and improve the AI platform for effective campaign management.
• Understand customers' apps and games to map out profitable targets.
• Help promote apps and games securely and profitably.

Requirements

• Experience in mobile user acquisition and performance marketing.
• Strong understanding of mobile advertising and campaign optimization.
• Ability to analyze and optimize advertising budgets.
• Excellent communication and relationship management skills.
• Familiarity with ad networks and mobile growth strategies.
• Proven track record in customer success and account management.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical skills to uncover insights from campaigns.
• Knowledge of CPI, LTV, and ROAS metrics.
• Passion for helping apps and games succeed in the market.

Benefits

• Opportunity to work with a growing team in the mobile advertising industry.
• Front-seat view of the mobile advertising world.
• Professional development opportunities.
• Collaborative work environment with experienced professionals.
• Impact on global mobile media and advertising.
• Access to a proprietary campaign optimization AI.
• Work with a diverse range of customers from over 50 countries.
• Be part of a company that values customer success.
• Engage in innovative mobile advertising strategies.
• Contribute to the growth of over 1,000 customers.