Customer Success Manager / Account Manager - Remote

Overview

Appodeal is a dynamic US-based product company with a truly global presence.

We have offices in Warsaw, Barcelona and Virginia along with remote team members located around the world.

Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.

At Appodeal, we’re more than just a company—we’re a team united by a common mission: to help every person discover and grow their talents!

We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.

Here’s what we value, and what we hope you do too:

• Continuous Learning and Growth: We are passionate about learning, growing personally, and building rewarding careers.
• Making an Impact: We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
• Solving Exciting Challenges: We tackle complex problems every day, supported by a team of world-class professionals and mentors.
• Enjoying the Journey: We believe in having fun while working toward our goals.

In Short

• Looking for a Customer Success Manager / Account Manager for BidMachine Premium Programmatic Advertising Exchange.
• Focus on building relationships with partners and maximizing revenue opportunities.
• Collaborate with internal teams and external partners for customer success.
• Data-driven, proactive, and fluent in AdTech dynamics required.
• 3+ years of experience in Customer Success or Account Management in AdTech.
• Strong understanding of SSPs, DSPs, and programmatic trading.
• Excellent communication, analytical, and relationship-building skills needed.
• Opportunity to shape the customer success function in a fast-growing company.
• Flexible remote/hybrid work model available.
• Join a global team driving innovation in programmatic advertising.

Requirements

• 3+ years of experience in Customer Success, Account Management, or Business Development in AdTech.
• Strong understanding of SSPs, DSPs, RTB, and programmatic trading.
• Hands-on experience with demand-side partners and brand/agency clients.
• Knowledge of key advertising metrics — CPM, eCPM, Fill Rate, ROAS, LTV.
• Familiarity with attribution platforms is a plus.
• Ability to create clear documentation.
• Excellent communication, analytical, and relationship-building skills.
• Fluent in English.

Benefits

• Work with a global AdTech team driving innovation in programmatic advertising.
• Flexible remote/hybrid work model with offices in Barcelona and Warsaw.
• Opportunity to shape the customer success function within a fast-growing company.
• Collaborative and transparent team culture focused on growth and excellence.