Customer Success Manager - Pilot Accounts - Remote

Overview

This role involves providing end-to-end support for pilots after business development sets up the organization, ensuring successful execution and documentation of pilot outcomes.

In Short

• Provide end-to-end support for pilot projects.
• Client onboarding and setting expectations.
• Coordinate with product teams for issue resolution.
• Assist in hiring processes and track outcomes.
• Document pilot outcomes and share updates with teams.

Requirements

• Experience in project management or client support.
• Strong communication skills.
• Ability to analyze data and document processes.
• Familiarity with hiring processes.
• Proficiency in coordinating with multiple teams.

Benefits

• Opportunity to work in a dynamic environment.
• Remote work flexibility.
• Collaboration with cross-functional teams.
• Professional development opportunities.
• Impactful role in pilot project success.