Telephone Operator (Bilingual Spanish/English) - Remote

Overview

As a Telephone Operator at Apello, you will provide live answering services for various businesses, ensuring excellent customer service while working remotely.

In Short

• Part-time position requiring weekend availability.
• Must be fluent in both Spanish and English.
• Answer calls and take messages using company software.
• Provide information to callers and relay messages as directed.
• Work from home after 90 days of employment.
• Medical, dental, and vision insurance available for 30+ hours/week.
• Flexible work schedule.
• Excellent customer service skills required.
• Must type at least 35 WPM.
• No selling involved in the role.

Requirements

• Fluent in Spanish and English.
• Typing speed of 35+ WPM.
• Good grammar and spelling skills.
• Strong customer service abilities.
• Detail-oriented with good decision-making skills.
• High School diploma preferred.
• Previous customer service experience is a plus.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• Life insurance available.
• Paid vacation.
• Flexible scheduling options.
• Remote work opportunities after 90 days.