Bilingual Telephone Operator - Remote

Overview

Join Apello as a Bilingual Telephone Operator, providing essential live answering services to a diverse range of businesses while working remotely after initial training.

In Short

• Part-time position with specific swing shift hours.
• Fluent in Spanish and English is required.
• Answer calls and take messages using Apello's software.
• Provide information to callers in a professional manner.
• Work includes weekends and some holidays.
• Medical, dental, and vision insurance available for 30+ hours/week.
• Flexible scheduling options after 90 days.
• No selling involved in the role.
• Experience in customer service preferred.
• Detail-oriented with strong grammar and spelling skills.

Requirements

• Must speak fluent Spanish and English.
• Typing speed of 35+ WPM.
• Excellent customer service skills are essential.
• Ability to work one weekend day each week.
• Patience and ability to make decisions independently.
• Previous experience in phone customer service preferred.
• High School diploma preferred, but high-performing students are considered.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• Life insurance for eligible employees.
• Paid vacation.
• Flexible work schedule.
• Remote work opportunities after 90 days.