Bilingual Spanish/English Telephone Operator - Remote

Overview

Join Apello as a Bilingual Spanish/English Telephone Operator, providing live answering services to a variety of businesses and ensuring excellent customer service.

In Short

• Work part-time as a telephone operator for a live answering service.
• Answer calls and take messages using Apello's software.
• Provide information to callers and relay messages to clients.
• Must work one weekend day every week.
• Remote work opportunities available after 90 days.
• Excellent customer service skills are required.
• Fluent in both Spanish and English.
• Typing speed of 35+ WPM is needed.
• Work schedule includes specific hours on weekends.
• Medical, dental, and vision insurance available for 30+ hours/week.

Requirements

• Fluent in Spanish and English.
• Typing speed of 35+ WPM.
• Good grammar and spelling.
• Excellent customer service skills.
• Detail-oriented and patient.
• Ability to make decisions without specific instructions.
• Previous customer service experience preferred.
• High school diploma preferred, but high-performing students may be considered.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• Life insurance for eligible employees.
• Paid vacation.
• Flexible schedule.
• Remote work opportunities after 90 days.