Senior Account Manager - Remote

Overview

As a Senior Account Manager at AOE, you will take responsibility for our strategically important clients, develop our partnerships, and contribute to our sales strategy while building real customer relationships.

In Short

• Develop customer relationships and understand their goals and needs.
• Manage stakeholder meetings effectively across different levels.
• Stay calm and solution-oriented in challenging situations.
• Act as a partner and moderator, contributing ideas to customer product development.
• Identify and establish strategic partnerships.

Requirements

• Several years of experience in account management with complex customer structures.
• Ability to quickly understand diverse customer needs.
• Proven success in expanding customer relationships and partnerships.
• Strong communication skills and initiative.
• Experience in escalation management.
• Business understanding and familiarity with budget and contract issues.
• Fluency in German and English at a negotiation level.

Benefits

• Flexible and self-organized work in an agile culture.
• Attractive additional benefits like job bike, discounted travel tickets, and sabbatical options.
• Modern working environment with state-of-the-art hardware and software.
• Personal training budget of €2,000 and access to AOE Academy.
• Team events and activities such as yoga and sports.
• Great office location with amenities like free parking and snacks.