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Customer Success Manager - Remote

Posted 16 weeks ago
Customer Service
Full Time
United States

Overview

Antenna is a data and analytics startup focused on expanding knowledge of subscriber behavior to empower brands. The Customer Success team plays a crucial role in managing important customer relationships and advocating for their business needs.

In Short

  • Remote-first company
  • Focus on customer relationships
  • Expertise in Antenna data
  • Welcoming candidates for future roles
  • Opportunity to connect with the team
  • Support for clients' business needs
  • Part of a small, dedicated team
  • Opportunity for professional growth
  • Engagement with senior leaders
  • Founded in 2019

Requirements

  • Eligibility to work in the United States
  • Interest in data and analytics
  • Strong communication skills
  • Ability to advocate for customer needs
  • Intellectual curiosity
  • Passion for service
  • Commitment to team collaboration
  • Experience in customer success is a plus
  • Understanding of subscription economy is beneficial
  • Willingness to learn and grow

Benefits

  • Remote work flexibility
  • Opportunity to work with senior leaders
  • Professional growth in an early-stage team
  • Engagement with top investors in media and technology
  • Supportive team environment
  • Access to industry insights and benchmarks
  • Work in a dynamic and evolving field
  • Collaboration with trusted brands
  • Focus on employee development
  • Participation in a mission-driven company
Antenna logo

Antenna

Antenna is a remote-first company focused on delivering high-quality custom data solutions that empower customers to make informed business decisions. With a strong emphasis on collaboration, Antenna's Data Operations team works closely with various internal departments and customers to ensure accurate and timely data delivery. The company values critical thinking, attention to detail, and a customer-centric approach, making it an ideal environment for data analysts who thrive in fast-paced startup settings. Antenna offers competitive compensation, equity participation, and opportunities for professional growth within the rapidly evolving subscription economy.

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