Application Development Support Engineer - Remote

Overview

Join Amgen's mission to serve patients by providing technical support for software applications, focusing on data-related aspects to ensure optimal performance and reliability.

In Short

• Provide first-line technical support for software applications.
• Ensure data accuracy, consistency, and availability.
• Monitor application performance and health.
• Investigate and identify root causes of application problems.
• Collaborate with development and operations teams.
• Create and maintain documentation for application support.
• Act as a point of contact for incident management.
• Participate in disaster recovery testing.
• Assist with application deployments and updates.
• Provide training and support documentation for end-users.

Requirements

• Master’s or Bachelor’s degree in Computer Science or related field.
• 7+ years of experience in software engineering application support.
• Strong understanding of software development principles.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both written and verbal.
• Ability to work effectively within a team.
• Knowledge of scripting languages for automation.
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Hands-on experience with data platforms and programming languages.
• Experience with API integration and microservices architecture.

Benefits

• Competitive and comprehensive Total Rewards Plans.
• Focus on professional and personal growth and well-being.
• Equal Opportunity employer.
• Support for individuals with disabilities.
• Opportunity to work on innovative human therapeutics.