Reservations Manager - Remote

Overview

AltoVita is seeking a highly skilled Reservations Manager to manage high-volume accommodation requests, providing personalized housing options for corporate clients through proprietary technology.

In Short

• Manage incoming accommodation requests for corporate clients.
• Provide timely and effective solutions to complex client needs.
• Build relationships with relocation management partners.
• Support reporting on conversion figures and identify improvement opportunities.
• Engage with hospitality partners and participate in supplier meetings.
• Conduct property inspections to ensure quality standards.
• Collaborate with the Hospitality Growth team to fill market gaps.
• Contribute to product development for hospitality operators.
• Assist in optimizing Customer Success technology.
• Participate in community-building activities.

Requirements

• 3-5+ years of experience in hotel reservations or corporate housing.
• Comfortable in fast-paced and entrepreneurial environments.
• Ability to handle high-stress situations calmly.
• Strong problem-solving skills.
• Self-motivated and results-driven.
• Occasional weekend on-call rotation.
• US based - West Coast preferable.

Benefits

• Fully remote working environment.
• Wellness benefits and budget for various options.
• Work-from-home allowance for home-office setup.
• Generous vacation package.
• Opportunities for growth and career advancement.