Reservation Manager - Remote

Overview

U-Haul is seeking a Reservation Manager Agent who will provide outstanding customer service and support to field team members and U-Haul dealerships through effective reservation placement and equipment distribution.

In Short

• Assist with customer calls and support field team members.
• Manage equipment and reservation placement.
• Direct incoming customer equipment based on demand.
• Review reports for effective equipment placement.
• Support the U-Box portable storage product.
• Provide excellent customer service in a fast-paced environment.
• Work collaboratively within a team.
• Utilize office equipment and software effectively.
• Ensure accuracy in customer reservations and contracts.
• Participate in a culture of health and wellness.

Requirements

• High school diploma or equivalent.
• Knowledge of office equipment and multiline phones.
• Proficient in customer service skills.
• Strong time management and multitasking abilities.
• Ability to work in a dynamic environment.
• Commitment to a healthy work environment.
• Willingness to comply with U-Haul’s non-nicotine hiring policy.
• Experience in reservation management is a plus.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance and legal program benefits.
• Employee stock ownership plan.
• Discounts on various products and services.
• Gym reimbursement program.
• 24-hour physician available for kids.