Reservation Agent - Remote

Overview

U-Haul is seeking a Reservation Agent who enjoys teamwork and excels in customer service. This role involves supporting customers and U-Haul dealerships with reservation management in a dynamic work environment.

In Short

• Assist customers and field team members with reservations.
• Manage equipment distribution based on market demand.
• Review reports for effective equipment placement.
• Support U-Box portable storage product.
• Provide outstanding customer service.
• Work in a fast-paced environment.
• Collaborate with U-Haul dealerships.
• Maintain accurate customer reservations.
• Utilize office equipment and technology.
• Participate in a culture of health and wellness.

Requirements

• High school diploma or equivalent.
• Proficient in customer service.
• Working knowledge of office equipment.
• Excellent time management skills.
• Ability to multitask effectively.
• Strong phone etiquette.
• Familiarity with Word and email.
• Commitment to a healthy work environment.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement program.
• Life insurance and critical illness insurance.
• Access to 24-hour physician services.