Process Trainer - Remote

Overview

At Altisource, we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. We are looking for an L&D Trainer with a passion for the mortgage industry to develop and manage client relations under the Altisource umbrella.

In Short

• Facilitate training courses in both live and online environments
• Design and develop need-based L&D programs
• Manage and maintain data as per L&D requirements
• Identify key areas of improvement through effective data analysis
• Work with SMEs to transform expert content into learner-friendly solutions
• Manage and develop project plans and timelines
• Contribute to training process improvements
• Act as a liaison with L&D and business departments
• Monitor advisors' progress throughout training
• Utilize effective presentation skills and adapt training content

Requirements

• Minimum 2+ years of knowledge in US Mortgage Origination Services
• Graduate in any discipline
• Sound understanding of MS Office
• Strong verbal and written communication skills
• Good people management skills
• Ability to liaise with onshore and offshore teams
• Utilize decision and reporting tools
• Ability to work under stringent timelines
• Team player and adherence to organization’s code of conduct

Benefits

• Competitive base salaries
• 401k plans with company matching
• Comprehensive Medical, Dental, and Vision insurance
• Tax-free Flexible Spending Account
• Paid holidays and accrued PTO
• Employee engagement activities
• Opportunities for community service initiatives