Remote Otter LogoRemoteOtter

Sales Support Specialist - Remote

Posted Yesterday
Customer Service
Full Time
USA
14.85USD/hour

Overview

The Sales Support Specialist will handle inbound and outbound communications with real estate agents, providing exceptional customer service and upselling opportunities while maintaining accurate customer records.

In Short

  • Handle inbound and outbound calls, emails, and chats from real estate agents.
  • Upsell memberships for added value.
  • Provide exceptional customer service.
  • Troubleshoot technical issues related to the Equator platform.
  • Conduct product demonstrations.
  • Maintain accurate customer records in the CRM system.
  • Collaborate with the sales team for upselling opportunities.
  • Assist in developing sales strategies for customer retention.
  • Generate and qualify leads.
  • Prepare and deliver reports on customer interactions and sales activities.
  • Stay updated with industry trends and product updates.
  • Participate in ongoing training.

Requirements

  • A Hunter mentality for lead generation and sales goals.
  • Experience in Inside Sales or Account Management in Real Estate Services.
  • Expertise in customer service and handling objections.
  • Experience with CRM systems like Salesforce.

Benefits

  • Competitive salary of $14.85/hour plus uncapped monthly commissions.
  • Comprehensive insurance plans.
  • Paid holidays and 19 days of paid time off.
Altisource logo

Altisource

Altisource (NASDAQ: ASPS) is a dynamic technology and services provider focused on transforming the mortgage and real estate industry. With partnerships with 7 out of the top 10 mortgage servicers in the US and a significant presence in the $1.8 trillion US Originations market, Altisource is at the forefront of innovation. The company specializes in developing disruptive software solutions that leverage advanced technologies and intellectual property, aiming to enhance business processes and deliver substantial market value. Altisource fosters a high-energy environment that encourages creativity and collaboration among top industry talent.

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