Sales Support Specialist - Remote

Overview

Twilio is looking for a Sales Support Specialist to join the Communications Strategic Sales team, focusing on operational aspects in support of an Account Executive.

In Short

• Join a remote-first team at Twilio.
• Support Account Executives throughout the sales cycle.
• Prepare pricing and deal structures.
• Oversee and maintain CRM records.
• Act as an internal liaison across various functions.
• Engage with clients to ensure accurate proposals.
• Participate in customer calls alongside Account Executives.
• Collaborate to resolve cross-functional challenges.
• Contribute to team success through organization and tracking.
• Bring diverse experiences and a collaborative mindset.

Requirements

• Advanced English Level.
• 2+ years of sales, customer success, or account management experience.
• Detail-oriented and results-driven.
• Collaborative approach with a “can do” attitude.
• Knowledge in CPaaS and telecom is a plus.
• Bachelor's Degree or equivalent experience required.

Benefits

• Competitive pay.
• Generous time-off.
• Parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.
• Support for volunteering and donation efforts.