Process Trainer - Remote

Overview

As a Process Trainer at Altisource, you will facilitate training courses and develop L&D programs to support the mortgage industry, while managing client relations and contributing to process improvements.

In Short

• Facilitate training courses in live and online environments.
• Design and develop need-based L&D programs.
• Manage data for training requirements.
• Identify areas for improvement through data analysis.
• Work with SMEs to create learner-friendly content.
• Manage project plans and timelines.
• Contribute to training process improvements.
• Act as a liaison with business departments.
• Monitor progress and provide coaching during training.
• Drive continuous process improvement in program execution.

Requirements

• 2+ years of knowledge in US Mortgage Origination Services.
• Graduate in any discipline.
• Sound understanding of MS Office.
• Strong verbal and written communication skills.
• Good people management skills.
• Able to liaise with onshore and offshore teams.
• Utilize decision and reporting tools effectively.
• Able to work under pressure and meet deadlines.
• Team player aligned with the organization’s code of conduct.

Benefits

• Competitive salary based on experience.
• Comprehensive insurance plans for employees and family.
• Wellness programs including onsite health checkups.
• 10 paid holidays and 26 paid days off per year.
• Opportunities for community service initiatives.