Customer Service Associate - Remote

Overview

We are looking for a Customer Service Associate to serve as the human voice and personality behind our brand, providing quality customer service with every customer interaction.

In Short

• Utilize good judgment to resolve customer issues.
• Achieve monthly individual and team performance goals.
• Take ownership of every customer experience.
• Identify opportunities to gain client agreement and trust.

Requirements

• Customer service experience in a professional environment.
• Excellent communication and decision-making skills.
• Experience in a fast-paced, goal-oriented environment.
• Proficiency in Microsoft Office applications.
• Bilingual is a plus.

Benefits

• Competitive base salary.
• Health, dental, and vision benefits.
• Flexible work environment.
• 401k plans with company matching.
• Paid holidays and accrued PTO for a total of 28 paid days off per year.