Head of CRM - iGaming - Remote

Overview

Our client is a high-growth, multi-brand organization operating across multiple markets in the world. To take their engagement and retention to the next level, they are looking for a Head of CRM. This is a strategic and operational leadership role with a clear focus on data, process, and team enablement. If you're a results-oriented leader who builds structure, drives performance, and empowers teams through data, this is the role for.

In Short

• Use data as your north star for decision-making.
• Align, plan, and deploy complex promotional calendars.
• Build frameworks and training for team self-service.
• Manage and develop a high-performing CRM team.
• Streamline CRM workflows and define best processes.
• Align with BI and other CRM teams for engagement.

Requirements

• 5-7+ years of CRM experience in iGaming sector.
• Advanced understanding of CRM metrics and analytics.
• Proven track record of building actionable data frameworks.
• Experience leading large geographically spread teams.
• Proactive and accountable with a drive for improvement.
• Able to articulate strategies to diverse audiences.
• Experience in process design and scalable CRM models.

Benefits

• Health Insurance
• Learning and development opportunities.
• Company fitness corner for employees.
• Opportunity to develop language skills.
• Relocation Package and remote working opportunity.
• Competitive Salary + Quarterly Bonuses.