Head of CRM - Remote

Overview

As a Head of CRM, you will be responsible for developing and implementing strategies to enhance customer relationships through various CRM channels.

In Short

• Develop CRM strategy for engaging with customers across channels.
• Manage and optimize customer communications and journey.
• Oversee data quality and manage database segmentation.
• Evaluate effectiveness of campaigns and conduct A/B testing.
• Collaborate on process automation with CRM operations.
• Lead the CRM team and monitor task execution.
• Engage with partners for CRM process automation.
• Work in a fully remote environment with flexible hours.
• Receive 100% paid sick leave and vacation.
• Opportunity to set up a mining farm using company infrastructure.

Requirements

• Minimum of 4 years of experience in CRM.
• Deep knowledge of CRM marketing and customer analytics.
• Experience with CRM and CDP systems.
• Proficiency with analytical tools like Power BI and GA4.
• Experience in developing retention strategies.
• Advanced English proficiency.
• Ability to work with large data volumes.
• Result-oriented and adaptable in dynamic environments.

Benefits

• Fully remote work from anywhere in the world.
• Flexible work schedule.
• 100% paid sick leave and vacation.
• Corporate pricing for company products.
• Opportunity to set up your own mining farm.