Lead Service Specialist - Remote

Overview

The Lead Service Specialist will manage resources and logistics for services and maintenance activities on customer's power plants, ensuring timely and satisfactory resolution of customer concerns.

In Short

• Act as the single point of contact for customer support.
• Responsible for departmental operations planning and execution.
• Utilize technical knowledge to execute policies and strategies.
• Direct people management responsibilities including staffing and performance development.
• Maintain contact for ongoing technical and business support.
• Lead small projects with low risks and resource requirements.
• Communicate performance expectations and handle sensitive issues.
• Experience in planning and executing outages is a plus.
• Fluent in Chinese and English.
• Must be stationed at the customer’s site in southern Taiwan.

Requirements

• Bachelor's Degree in Engineering.
• Knowledge and experience in the power industry.
• Field engineering or gas turbine maintenance experience preferred.
• Strong communication and organizational skills.
• Demonstrated interpersonal skills.

Benefits

• Relocation assistance not provided.
• Opportunity to work in a dynamic environment.
• Engage in meaningful work addressing climate change.
• Work with a diverse team in the energy sector.