Partner Success Manager - Remote

Overview

The Partner Success Manager will play a pivotal role in fostering and enhancing relationships with strategic partners in the cellular and telecom industries. This role requires a strong technical understanding of our product, expertise in sales enablement, and the ability to take ownership of processes from 0 to 1. The primary focus will be on managing key partnerships, driving revenue growth, and ensuring the success of our collaborations.

In Short

• Develop and execute strategies to increase revenue through new and existing partnerships.
• Build and maintain strong, collaborative relationships with key partners.
• Serve as the primary point of contact for partner inquiries and concerns.
• Collaborate with internal teams to resolve issues and optimize partner performance.
• Leverage technical product expertise to guide partners.
• Analyze market trends and competitor activities.
• Proactively address challenges within partnerships.
• Articulate the value proposition of our products.
• Define and track key performance indicators (KPIs).
• Use data-driven insights to optimize partner strategies.

Requirements

• Minimum 4 years experience in partner success or management.
• Bachelor’s degree in Business, Marketing, or equivalent experience.
• Proven track record of managing strategic partnerships.
• Strong understanding of technical products.
• Experience enabling partner teams with tools and resources.
• Demonstrated ability to build processes from 0 to 1.
• Expert project manager with great organizational skills.
• Self-starter with a solution-oriented mindset.
• Strong interpersonal skills and strategic thinking.
• Experience with Hubspot or similar CRM software.

Benefits

• Unlimited vacation.
• Paid sick time.
• Competitive health benefits including medical, dental, and vision insurance.
• Robust 401k program.
• Monthly wellness stipend.
• Monthly treat yourself stipend.
• Remote workspace stipend.
• Paid volunteer time.
• Annual learning credit.
• …and so much more!