Remote Otter LogoRemoteOtter

Renewal Manager - Remote

Posted 5 weeks ago
Sales / Business
Full Time
USA
$125,500 - $155,000/year

Overview

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

In Short

  • You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.
  • You will be a primary stakeholder in building the foundational processes and playbooks for this new role.
  • You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.
  • You will maintain and report an accurate rolling 120-day forecast of renewals in your territory.
  • You will negotiate and execute renewal contracts that align to customer goals.
  • You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth.
  • Develop playbook for renewal engagement maximizing revenue retention.

Requirements

  • 5+ years of quota-carrying Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization.
  • Strong negotiation skills and demonstrated capability closing large, complex contracts.
  • Strong collaboration skills and successful experiences working with internal XFN partners as well as customer facing counterparts.
  • Ability and eagerness to grow business in a strategic manner.
  • Approaches work with empathy, craftsmanship, and a growth mindset.
  • Solid understanding of Enterprise SaaS applications and collaboration technology.
  • Consistent track record of achieving personal and team goals.
  • History of thriving in a rapidly changing environment.

Benefits

  • Comprehensive benefits package.
  • Opportunity to receive restricted stock units.
  • Incentive compensation may be included.
Airtable logo

Airtable

Airtable is a forward-thinking company dedicated to creating user-friendly and high-performing marketing websites that cater to a diverse range of users and partners in marketing and design. With a strong emphasis on collaboration and innovation, Airtable empowers its engineering team to take ownership of projects, driving solutions that enhance the user experience. The company values diversity and inclusivity, striving to create a workplace where individuals from various backgrounds can thrive and contribute to the company's mission.

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