VP of Service Delivery - Telecom - Remote

Overview

The VP of Service Delivery will lead AireSpring’s Service Delivery team, focusing on operational activities, process optimization, and enhancing customer satisfaction.

In Short

• Lead the Service Delivery team at AireSpring.
• Oversee operational activities and process optimization.
• Enhance customer and partner satisfaction.
• Implement performance metrics and KPIs.
• Manage vendor relationships and contracts.
• Drive technology integration for operational efficiency.
• Foster a culture of continuous improvement.
• Ensure compliance with quality assurance standards.
• Coordinate with various departments for seamless collaboration.
• Lead a large organization with a focus on employee satisfaction.

Requirements

• Bachelor’s degree in Business Administration or related field.
• Proven experience in operations management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated leadership abilities.
• Proficiency in project management tools.
• Knowledge of regulatory requirements in operations management.
• Ability to adapt to changing priorities.
• Strong attention to detail and organizational skills.
• Certification in operations management is a plus.

Benefits

• Competitive salary and benefits package.
• Opportunity to lead a dynamic team.
• Engagement in strategic initiatives.
• Professional development opportunities.
• Work in a recognized and award-winning company.