Strategic Client Success Partner - Remote

Overview

The Strategic Client Success Partner at AffirmedRx is responsible for developing and managing relationships with clients, ensuring satisfaction, and driving continuous improvement in pharmacy benefit management.

In Short

• Develop and implement clinical program strategies.
• Collaborate with internal teams to align initiatives with client needs.
• Serve as the primary point of contact for clients.
• Analyze data to identify opportunities for improvement.
• Deliver client presentations and reports on program performance.
• Participate in client webinars and training sessions.
• Manage client contractual requirements and guarantees.
• Communicate drug information and respond to inquiries.
• Support implementation of new clients and plans.
• Foster a culture of continuous improvement within the team.

Requirements

• Bachelor’s Degree, PharmD or Clinical related required.
• At least five years of relevant client management experience.
• Proficient in Microsoft Office Suite, especially Excel.
• Detail oriented with strong organizational skills.
• Exceptional written and verbal communication skills.
• Able to balance multiple projects and prioritize effectively.
• Willingness and ability to travel (20%-40%).

Benefits

• Impact industry change in pharmacy benefits management.
• Work in a thriving culture that promotes team success.
• Competitive compensation and comprehensive benefits.