Clinical Counselor - Employee Assistance Program - Remote

Overview

The Clinical Counselor position at CVS Health involves providing telephone-based assessment and counseling services in a fully remote environment, focusing on mental health and substance abuse issues.

In Short

• Fully remote position in the USA.
• Responsible for telephone-based assessment and counseling.
• Collaborate with a team for positive clinical outcomes.
• Maintain confidentiality of member information.
• Requires multitasking while handling calls.
• Must have a valid independent behavioral health license.
• 1+ years of crisis intervention experience required.
• Experience with diverse populations preferred.
• Master’s Degree in Behavioral Health counseling profession required.
• 40 hours per week, holiday work may be required.

Requirements

• 1+ years of experience with crisis intervention.
• Valid independent professional behavioral health clinical license.
• Experience in EAP, Behavioral Health, or Social Services preferred.
• Familiarity with brief therapy models.
• Strong computer and literacy skills.
• Ability to establish rapport quickly.
• Experience in handling mental health and relationship concerns.
• 24x7x365 call center coverage needed.
• Excellent documentation skills required.
• Commitment to professional development and licensure requirements.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• No-cost wellness programs and confidential counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and retiree medical access.
• Employee stock purchase plan.
• Family leave and dependent care resources.
• Programs for financial coaching and wellness screenings.
• Comprehensive benefits package tailored to employee needs.
• Commitment to diversity and inclusion in the workplace.