Employee Assistance Counselor (Bilingual) - Remote

Overview

Workplace Options (WPO) is the largest independent provider of holistic wellness solutions, helping individuals become healthier, happier, and more productive. We provide high-quality care online and in-person to over 75 million people across 116,000 organizations in more than 200 countries.

In Short

• Position: Employee Assistance Counselor (Bilingual)
• Location: Canada - Remote or Hybrid based on proximity to Toronto or Montreal
• Salary: 62,000 CAD per year
• Experience: 1 year in counseling
• Languages: Clinical counseling experience in English and French required
• Engage with clients via phone, video, chat, and email
• Provide crisis management and support
• Collaborate on treatment plans
• Maintain clear clinical documentation
• Flexible and culturally sensitive approach to client interactions

Requirements

• Master's degree in social work, counseling, or psychology
• Fluency in English and French
• Clinical certification preferred
• At least two years of direct client contact in mental health services
• Experience with short-term counseling modalities
• Training in crisis intervention desirable
• Ability to work with clients facing various challenges
• Competent in using various communication methods

Benefits

• Paid time off
• Life insurance
• Employer retirement plan contribution
• Reimbursement for training and education expenses
• Access to clinical development webinars and workshops
• Wellness rewards and gym reimbursement
• 24/7 support for crisis-related calls
• Comprehensive training provided for the role