Clinical Counselor - Employee Assistance Program - Remote

Overview

The Clinical Counselor for the Employee Assistance Program at CVS Health plays a vital role in delivering timely and high-quality mental health care through a tech-enabled approach.

In Short

• Provide on-demand consultations and assessments for mental health support.
• Utilize technology platforms for enhanced customer experience.
• Support members via phone, video, or chat for personalized care.
• Work full-time with a schedule from Sunday to Thursday.
• Maintain a valid clinical license in the state of work.
• 1+ years of crisis intervention experience required.
• Excellent communication and multitasking skills are essential.
• Preferred experience in EAP or Behavioral Health services.
• Master’s degree in a behavioral health or counseling field is required.
• Eligible for bonuses and comprehensive benefits.

Requirements

• Valid behavioral health clinical license (LPC, LMFT, LCSW, etc.).
• 1+ years of crisis intervention experience.
• Strong written and verbal communication skills.
• Proficiency in technology platforms.
• Experience with diverse populations is preferred.
• Familiarity with brief therapy models and Motivational Interviewing is a plus.
• Experience in call center work is beneficial.
• Strong rapport-building skills are essential.
• Ability to facilitate positive behavior changes.
• Master’s degree in a relevant field is required.

Benefits

• Competitive wages with comprehensive benefits.
• 401(k) plan with company matching contributions.
• No-cost wellness programs and confidential counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Employee stock purchase plan available.
• Programs addressing various colleague needs and preferences.
• Access to retiree medical benefits.
• Commitment to fostering an inclusive workplace.
• Recognition programs and commitment to sustainability.