Contact Center Representative - Remote

Overview

We are looking for motivated individuals to join our team as Remote Contact Center Representatives. This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching provided by our experienced trainers.

In Short

• Provide crucial support from home with comprehensive paid training.
• Manage verification and follow-up calls with healthcare providers.
• Resolve issues efficiently through phone and electronic communication.
• Maintain professionalism and showcase strong interpersonal skills.
• Utilize MS Office tools to streamline tasks and enhance productivity.
• Handle a volume of 60-80 outgoing calls per day.
• Adapt to evolving project and business needs.
• Work 9-hour shifts, including a one-hour break.
• Available to work from 6 am to 6 pm PST.
• Continuous coaching to empower you with industry knowledge.

Requirements

• Must be eligible to work in the United States.
• High-speed internet with Ethernet required.
• Windows-based laptop/desktop with video calling capabilities.
• Own Windows OS with Windows Professional suite.

Benefits

• Comprehensive paid training.
• Continuous coaching provided by experienced trainers.