Contact Center Representative - Remote

Overview

Kickstart Your Career with Purpose and Momentum at SendaRide! At SendaRide, we're revolutionizing non-emergency medical transportation, and we’re just getting started. We’re looking for passionate Contact Center (Care Center) Representatives to join our growing team and make a real impact.

We are driven by a mission to make a difference through reliable and compassionate transportation, ensuring access to essential healthcare for those we serve. Our services play a vital role in improving health and quality of life by ensuring riders can attend critical medical appointments and access necessary services.

As we expand across Oklahoma, Florida, Texas, and into new states, we’re looking for team members who are committed to supporting our clients, riders, and drivers, helping them get to critical medical appointments safely and reliably. If you're ready to grow your career at a fast-moving startup where your work truly makes a difference, we’d love to meet you!

In Short

• Schedule: Monday - Friday with Saturday rotation 1:30 pm - 10:30 pm, central time zone.
• A front row seat at a fast-paced start up experiencing explosive growth.
• An opportunity to be a part of a team that values achievement, collaboration, and passion.
• Growth Opportunities: As a startup, we offer the unique opportunity to gain hands-on experience across multiple facets of the business.
• Compensation: $15 per hour with $1 shift differential from 6:00 pm - 10:00 pm, central time zone.
• 100% Remote.
• Paid Time Off.
• Simple IRA with 3% employer matching.
• Medical Benefits.

Requirements

• 1-3 year's experience in Contact Center environment.
• Ability to read, speak, and hear English.
• Exceptional attendance is a requirement to fulfill role expectations.
• High speed internet access.
• Access to a quiet and dedicated workspace.
• Minimum typing speed 30 WPM.

Benefits

• Remaining in stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting or standing.