Sales Representative, Contact Center - Remote

Overview

In this role at 3Degrees, you’ll have the opportunity to make a measurable difference. Our Sales team is a group of passionate professionals dedicated to achieving sales success while driving climate action. As a Sales Representative with our Contact Center, you’ll be at the forefront of our outreach efforts, helping drive enrollments in climate sustainability programs offered by utility partners to their customers. Your role will focus on proactive customer engagement and maintaining high service standards while contributing to our overall mission. You’ll play a direct role in reducing carbon footprints and promoting cleaner energy solutions. If you’re a results-driven sales professional who thrives on making an impact while contributing to climate solutions, this is the role for you.

In Short

• Proactively connect with energy utility customers to enroll them in programs contributing to a greener future.
• Meet or exceed sales performance KPIs, including an average of 55 calls per hour.
• Use active listening to understand customer concerns and explain program details.
• Complete at least 30 outreach hours within a 40-hour workweek.
• Maintain professionalism and exceptional customer service.
• Collaborate with the team to improve sales pitches and customer engagement.
• Observe digital privacy protocols to ensure customer confidentiality.
• Deliver accurate details about customer and enrollment information.
• Participate in training to enhance sales skills and knowledge of sustainability programs.
• Support team initiatives and contribute to a collaborative culture.

Requirements

• At least 1 year of experience in a sales role, preferably in a contact center.
• Confident and engaging communicator comfortable initiating conversations.
• Superb communication and persuasion skills.
• Excellent organizational and follow-up skills.
• Proactive learner driven to grow within the sales profession.
• Passionate about environmental sustainability.
• Proficiency in Google Apps and familiarity with calling software.

Benefits

• Starting base pay of $19.90 to $24.23 per hour.
• Eligible for a benefits package including medical, dental, vision, and 401k.
• Discretionary bonus programs including profit sharing and performance bonuses.