Customer Success Manager (Paid Search) - Remote

Overview

As a Customer Success Manager at Adthena, you will be a strategic partner to customers, helping them deliver value from our paid search intelligence platform, ensuring platform adoption, and driving customer satisfaction.

In Short

• Join a leading search intelligence platform.
• Work remotely or hybrid from Austin, TX.
• Manage up to 20 clients, ensuring their success.
• Act as a trusted advisor to clients.
• Drive customer satisfaction and retention.
• Collaborate with Account Managers and the BI team.
• Deliver exceptional client experiences.
• Engage in continuous learning and development.
• Contribute to a positive company culture.
• Enjoy a range of employee benefits.

Requirements

• 3+ years managing Google Ads/search accounts.
• Strong understanding of the Digital Marketing landscape.
• Experience in client-facing roles with C-level stakeholders.
• Strong analytical skills with data visualization tools.
• Customer-centric approach focused on delivering value.

Benefits

• Trust-based vacation policy.
• Remote-first work environment.
• Flexible working arrangements.
• Career growth opportunities.
• Private medical insurance.
• Mental health support services.
• Family care package for maternity and paternity leave.
• Pension and 401(k) schemes.
• Home office stipend.
• Regular social events and volunteer days.