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Registrar Advisor - Remote

Posted 3 weeks ago
Customer Service
Full Time
Worldwide
17.15 - 27.36/hour

Overview

The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment, records and registration, grades, USMLE registration and processing, graduation and providing excellent customer service to internal and external customers.

In Short

  • Responsible for counseling students on enrollment and registration.
  • Processes a high volume of student information through Banner and RightNow CRM.
  • Performs degree audits and communicates with students regarding their status.
  • Grades Medical Clinical evaluations and posts grades in Banner.
  • Processes reinstatement applications and communicates decisions to students.
  • Participates in enrollment reporting and analyzes data.
  • Calculates and tracks Veterinary student GPAs and class ranks.
  • Completes other projects and duties as assigned.
  • Requires strong attention to detail and accuracy.
  • Must have strong customer service skills.

Requirements

  • Bachelor's Degree Required.
  • Minimum of 1 year of customer service experience Required.
  • Higher education experience preferred.
  • Strong verbal and written communication skills.
  • Ability to make decisions independently.
  • Strong computer skills, including MS Office.
  • Knowledge of student information systems, preferably Banner.

Benefits

  • Health, dental, vision, life and disability insurance.
  • 401k Retirement Program + 6% employer match.
  • 15 Days of Paid Vacation Days each Calendar Year.
  • 12 Paid Holidays + 2 floating holidays.
Adtalem Global Education logo

Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and a prominent provider of professional talent to the healthcare industry. The organization is dedicated to educating and empowering students with the knowledge and skills necessary to become leaders in their communities, thereby making a significant impact on public health and well-being. Adtalem emphasizes equitable access to education and fosters environments that nurture student success, while also focusing on expanding and diversifying the talent pipeline in healthcare. As the parent organization of several institutions, including the American University of the Caribbean School of Medicine and Chamberlain University, Adtalem is committed to building a brighter future for communities and the world. The company operates on a hybrid work model, promoting creativity and collaboration among its teams.

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