Senior Analytics Engineer - Remote

Overview

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

In Short

• Join the Data Analytics team as a Senior Analytics Engineer.
• Design, build, and maintain data infrastructure for analysis and business intelligence.
• Provide clean, transformed data and maintain data documentation.
• Work closely with product and GTM teams.
• Minimum 4 years of experience in data-related fields.
• Proficiency in SQL, Python, and cloud data technologies.
• Experience with BI platforms like Tableau or Looker.
• Knowledge of development best practices.
• Excellent analytical and problem-solving skills.
• Remote-first work environment with flexible schedules.

Requirements

• 4+ years of experience in data analytics, data science, or similar fields.
• Proficiency in SQL, Python, and cloud data warehousing.
• Experience with DBT and Clickhouse is a plus.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Experience with BI platforms.
• Previous SaaS experience is an asset.
• Adept at leveraging AI for productivity.

Benefits

• Unlimited vacation policy.
• Comprehensive health benefits.
• Wellness account for personal investments.
• Flexible work schedule.
• Remote-first work environment.
• Learning and development budget.
• Access to cutting-edge AI tools.
• Hands-on experience with large language models.