Director of DevOps Engineering - Remote

Overview

As the Director of DevOps Engineering at Ada, you will lead the development and strategy of a high-impact team that enables Ada to deliver world-class customer support experiences to millions of people worldwide. By shaping our multi-cloud infrastructure and development platform, you will directly influence Ada’s ability to scale, innovate, and maintain its leadership in AI-powered customer support.

In Short

• Lead and scale DevOps teams.
• 8+ years in DevOps or related engineering fields.
• Hands-on experience with AWS, Azure, or other cloud providers.
• Establish processes for continuous improvement.
• Align infrastructure roadmaps with business objectives.
• Identify and adopt emerging technologies.
• Solid understanding of security best practices.
• Proficiency in modern DevOps tooling.
• Define and improve operational metrics.
• Mentor and retain top engineering talent.

Requirements

• Proven track record in leading DevOps teams.
• Experience in a leadership/director role.
• Hands-on experience in cloud solutions.
• Ability to establish continuous improvement frameworks.
• Experience with security compliance.
• Strong communication with executive leadership.
• Experience with vendor management.

Benefits

• Unlimited Vacation.
• Comprehensive Benefits.
• Wellness Account.
• Flexible Work Schedule.
• Remote-First, In-Person Friendly.
• Learning & Development Budget.
• Access to Cutting-Edge AI Tools.