Director of Wholesale Sales Enablement - Remote

Overview

As Director of Wholesale Sales Enablement at Achieve, you will play a pivotal role in driving success through strategic support and development of our partner network.

In Short

• Lead and grow the Sales Enablement Team (SET) to achieve maximum performance and partner success.
• Develop, document, and refine processes that mature partnerships and drive key performance indicators (KPIs).
• Ensure strong relationship management with partners at the sales manager level.
• Collaborate with SET to equip partner leadership for multiplier effects on success metrics.
• Measure, report, and advance SET success using KPIs aligned with client enrollment and partner success.
• Build quarterly improvement plans for each partner to address challenges and opportunities.
• Align with leadership to communicate and execute strategic changes.
• Review and evolve training curriculums for agents and managers.
• Collaborate with Product, Business Intelligence (BI), and Compliance teams to drive outcomes.

Requirements

• 10+ years in Telesales/Call Center leadership with a focus on sales team oversight.
• 5+ years of leadership in inside sales, preferably within the Debt Settlement industry, motivating and driving performance.
• Proven ability to build and lead highly engaged teams.
• In-depth experience in call center planning, process mapping, and organizational design.
• Strong communication, presentation, and collaboration skills.
• Proficiency in Microsoft/Google Productivity Suites and CRM systems, preferably Salesforce.
• Bachelor's degree preferred.

Benefits

• Hybrid and remote work opportunities.
• 401 (k) with employer match.
• Medical, dental, and vision with HSA and FSA options.
• Competitive vacation and sick time off, as well as dedicated volunteer days.
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts.
• Up to $5,250 paid back to you on eligible education expenses.
• Pet care discounts for your furry family members.
• Financial support in times of hardship with our Achieve Care Fund.
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups.