Ad Operations Campaign Customer Service Junior Specialist - Remote

Overview

We are seeking highly motivated individuals to join a rapidly growing ad operations team for one of our clients, managing programmatic private marketplace advertising deals globally.

In Short

• Manage the setup and execution of programmatic advertising deals.
• Ensure proper pacing and performance throughout the campaign lifecycle.
• Handle all in-flight and post-campaign reporting needs.
• Engage with clients and account managers effectively.
• Monitor campaigns daily and identify issues requiring follow-up.
• Adhere to internal methodologies and processes.
• Collaborate with cross-functional teams to launch and manage campaigns.
• Recommend improvements for deal information flow.
• Work in a flexible shift schedule based on business needs.
• Contribute to a team-oriented environment.

Requirements

• Proficiency in English and French (B2 level required).
• Bachelor's degree in sales, advertising, marketing, or business (preferred).
• Experience in ad operations or campaign management (preferred).
• Strong problem-solving skills.
• Excellent attention to detail and analytical skills.
• Ability to thrive in a fast-paced environment.
• Effective verbal and written communication skills.
• Flexibility in working shifts.
• Knowledge of the programmatic landscape (preferred).
• Teamwork and collaboration skills.

Benefits

• Daily use of foreign languages and technology solutions.
• Individual support for professional development.
• Access to a wide training package including soft and technical training.
• Employee Assistance Program for legal, financial, and psychological consultations.
• Eligibility for employee share purchase plan with quarterly dividends.
• Private medical care and life insurance.
• Access to the MyBenefit platform for various services.
• Opportunities for certifications and diverse work experiences.
• Recognition as one of the World’s Best Workplaces™.
• Commitment to diversity and inclusion in the workplace.