Customer Service Operations Specialist - AI Focus - Remote

Overview

We are looking for someone to join our Operations team who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their customer service skills, and, techniques to build artificial intelligence assistants for our clients.

In Short

• Carry out the onboarding of new accounts received by the team.
• Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool.
• Provide technical support to clients on the AI built.

Requirements

• Strong customer service skills.
• Interest in technology and AI.
• Ability to communicate effectively with clients.
• Experience in onboarding processes.
• Technical support experience.

Benefits

• Opportunity to work with cutting-edge AI technology.
• Flexible working hours.
• Remote work options.
• Professional development opportunities.