Customer Service Operations Specialist - AI Focus - Remote

Posted 13 weeks ago

Customer Service

Full Time

Argentina

Overview

We are looking for someone to join our Operations team who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their customer service skills, and, techniques to build artificial intelligence assistants for our clients.

In Short

Carry out the onboarding of new accounts received by the team.
Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool.
Provide technical support to clients on the AI built.

Requirements

Strong customer service skills.
Interest in technology and AI.
Ability to communicate effectively with clients.
Experience in onboarding processes.
Technical support experience.

Benefits

Opportunity to work with cutting-edge AI technology.
Flexible working hours.
Remote work options.
Professional development opportunities.

D.A

Darwin AI

Darwin AI is a pioneering company that empowers mid-market businesses by automating essential business processes through AI-powered digital workers via WhatsApp. Their innovative AI solutions facilitate crucial customer interactions such as inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, and payment collections, all without the need for technical expertise. As the only no-prompt AI solution available, Darwin AI offers seamless integration and immediate impact, making it easier for companies to leverage AI technology. The company is rapidly growing and is dedicated to transforming how businesses approach AI and technology.

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