UX Researcher (Senior/Staff) - Remote

Overview

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

In Short

• Conduct in-depth user interviews and usability testing sessions.
• Synthesize findings into actionable recommendations.
• Collaborate with client success team to monitor product features.
• Explore insights from data science and machine learning.
• Partner with product management & design to create flows and prototypes.
• Evangelize a user-centered design approach across the organization.
• 5+ years of user research experience, preferably in healthcare.
• Strong background in user research methodologies.
• Excellent written & visual communication skills.
• Passion for improving healthcare experiences.

Requirements

• 5+ years of experience conducting user research.
• Strong background in user research methodologies.
• Excellent written & visual communication skills.
• Tolerance for ambiguity and collaborative exploration.
• Passion for improving healthcare experiences.

Benefits

• Flexible/Unlimited PTO.
• Equity for all salaried team members.
• 100% medical insurance premium for employees.
• Learning and Development budget of $3,000 per year.
• 401k Plan for retirement savings.
• 16 weeks paid parental leave.
• Home Office Budget of up to $1,600.
• 30 days of paid Sabbatical Leave after 5 years.
• Collaborative team retreats every 3-6 months.
• ...Plus much more!