Renewals Manager, EMEA - Remote

Overview

This role focuses on managing the renewal lifecycle and driving customer success through effective negotiation and relationship management.

In Short

• Motivated and goal-oriented individual.
• Excellent executive level communication and presentation skills.
• Expert in commercial negotiation and financial acumen.
• High competency in SaaS pricing and licensing.
• Experience in a quota carrying role.
• Ability to project manage the renewal cycle.
• Proficient in Salesforce.com.
• 3+ years in Renewals / Customer Success role.
• Drive full renewal lifecycle from opportunity to close.
• Utilize data for impactful customer discussions.

Requirements

• Motivated, goal-oriented, and adaptable.
• Comfortable in a fast-paced environment.
• Ability to balance competing priorities.
• Attention to detail in process management.
• Proficient in negotiation and overcoming objections.
• Experience in managing customer accounts and renewal forecasts.
• Ability to coordinate with Account Executives for upselling.
• Deep understanding of customer procurement processes.
• Strong analytical and business skills.
• Creative problem-solving abilities.

Benefits

• Opportunity to work in a dynamic environment.
• Remote work flexibility.
• Engagement with executive-level clients.
• Professional growth in customer success and sales.
• Collaboration with a talented team.