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Renewals Manager - Remote

Posted 1 week ago

Overview

As a Renewals Manager, you will be responsible for managing the full renewal process for a portfolio of key customer accounts, ensuring timely renewals and minimizing churn.

In Short

  • Manage the renewal process for a portfolio of accounts.
  • Collaborate with Customer Success Managers to assess customer health.
  • Lead renewal negotiations and explore opportunities for expansion.
  • Work with cross-functional teams for smooth contract processing.
  • Identify at-risk accounts and create actionable plans.
  • Track renewal metrics and provide insights to leadership.

Requirements

  • Experience in SaaS renewals and customer retention strategies.
  • Strong negotiation skills.
  • Ability to build trusted relationships with clients.
  • Self-starter with proactive problem-solving skills.
  • Experience working with cross-functional teams.

Benefits

  • Work remotely from anywhere in the USA.
  • Opportunity to work with a dynamic team.
  • Professional development and growth opportunities.

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