Customer Success - Family Empowerment Associate - Remote

Overview

Abby Care is tackling the challenge of family caregiving by training and employing family caregivers, aiming to improve health outcomes and provide a tech-powered care platform.

In Short

• Work with families to empower them in accessing care.
• Manage the family training pipeline.
• Guide families through healthcare and training processes.
• Collaborate with technology, clinical, and product teams.
• Build a community among families for support.

Requirements

• Associate’s or Bachelor’s degree in a relevant field.
• 1-4 years of sales or customer success experience.
• Excellent project management skills.
• Experience in business analytics is a plus.
• Empathy, tenacity, charisma, and patience are essential.

Benefits

• Competitive compensation packages with performance bonuses.
• 15 days of paid time off plus 10 paid US holidays.
• Team bonding activities and annual retreats.
• Company-issued laptop for work support.
• Opportunities for growth and leadership development.