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Otonomee is a purpose-built, fully remote Business Process Outsourcing (BPO) company founded in 2020 and headquartered in Ireland. The company aims to provide a different offering in the BPO industry by delivering premium customer support to innovative brands across sectors such as Healthtech, Fintech, E-Commerce, SaaS, and Facilities Management. Otonomee was established in response to the challenges faced in traditional BPO models, particularly highlighted during the pandemic, and leverages a remote working model to enhance customer experience with a flexible and entrepreneurial approach. As a Certified BCorp since 2023, Otonomee is committed to high standards of social and environmental performance, transparency, and accountability. The company promotes equality, diversity, and inclusion in the workplace, fostering a culture where all employees feel respected, valued, and connected, encapsulated in their motto 'Together we grow.'
Otonomee
Join our team as an MX Internal Content & Process Writer, focusing on documenting and optimizing support processes for enhanced customer experience.
Otonomee
Join us as an MX Content Specialist to create and maintain content for our business clients' support needs.
Otonomee
Join Otonomee as a Workforce Scheduler, responsible for optimizing resource utilization and scheduling in a fully remote environment.
Otonomee
Join our team as a Quality Analyst to ensure high service delivery standards while working remotely from Ireland.
Otonomee
Join Otonomee as a Quality Analyst and ensure high service delivery standards in a fully remote role based in Portugal.
Otonomee
Join as a Technical Support Agent, providing exceptional customer support remotely in Portugal.
Otonomee
Join Otonomee as a Marketing Executive to shape the marketing function from the ground up in a fully remote role based in Portugal.
Otonomee
The Marketing Manager will lead the marketing team and execute strategic marketing initiatives while working remotely from Ireland.
Otonomee
Join Otonomee as a Customer Support Team Manager, leading a remote team in delivering exceptional customer service.
Otonomee
Join our team as a Customer Success Support Specialist, focusing on Health Tech and providing exceptional support to enterprise healthcare clients.
Otonomee
Join our team as a Customer Support Advisor in a fully remote role based in Portugal.
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