This is an exciting opportunity for an experienced Customer Success Support Specialist. This is a Work from Home position based in the United States - North Carolina & Georgia. We’re looking for a dedicated Enterprise Support Specialist to join our team, focusing on Health Tech. This role is pivotal in ensuring seamless onboarding, technical support, and operational assistance for enterprise healthcare clients and their members.
Otonomee is a purpose-built, fully remote Business Process Outsourcing (BPO) company founded in 2020 and headquartered in Ireland. The company aims to provide a different offering in the BPO industry by delivering premium customer support to innovative brands across sectors such as Healthtech, Fintech, E-Commerce, SaaS, and Facilities Management. Otonomee was established in response to the challenges faced in traditional BPO models, particularly highlighted during the pandemic, and leverages a remote working model to enhance customer experience with a flexible and entrepreneurial approach. As a Certified BCorp since 2023, Otonomee is committed to high standards of social and environmental performance, transparency, and accountability. The company promotes equality, diversity, and inclusion in the workplace, fostering a culture where all employees feel respected, valued, and connected, encapsulated in their motto 'Together we grow.'
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Jobs from Otonomee:
Customer Support Advisor with Spanish
MX Internal Content & Process Writer
MX Content Specialist
Workforce Scheduler
Quality Analyst
Otonomee is a purpose-built, fully remote Business Process Outsourcing (BPO) company founded in 2020 and headquartered in Ireland. The company aims to provide a different offering in the BPO industry by delivering premium customer support to innovative brands across sectors such as Healthtech, Fintech, E-Commerce, SaaS, and Facilities Management. Otonomee was established in response to the challenges faced in traditional BPO models, particularly highlighted during the pandemic, and leverages a remote working model to enhance customer experience with a flexible and entrepreneurial approach. As a Certified BCorp since 2023, Otonomee is committed to high standards of social and environmental performance, transparency, and accountability. The company promotes equality, diversity, and inclusion in the workplace, fostering a culture where all employees feel respected, valued, and connected, encapsulated in their motto 'Together we grow.'
Share This Job!
Save This Job!
Jobs from Otonomee:
Customer Support Advisor with Spanish
MX Internal Content & Process Writer
MX Content Specialist
Workforce Scheduler
Quality Analyst
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