Kidney Care Advocate I - Remote

Overview

The Kidney Care Advocate I is responsible for collaborating with care teams to provide education and support to patients with kidney disease, ensuring a positive experience and facilitating access to care services.

In Short

• Collaborate with internal and external care teams.
• Educate patients on dialysis options and kidney care services.
• Coordinate patient admissions and referrals.
• Maintain communication with healthcare providers and teams.
• Assist in resolving barriers to home therapy training.
• Promote Kidney Care Advocate services to the community.
• Document patient interactions accurately.
• Support educational programs for healthcare staff.
• Travel between clinics as required.
• Perform other related duties as assigned.

Requirements

• High school diploma or GED required; college degree preferred.
• Minimum of one-year experience in teaching or sales.
• Dialysis experience preferred but not required.
• Excellent verbal, written, and presentation skills.
• Proficient in Microsoft Office and CRM systems.
• Ability to work autonomously and manage multiple cases.
• High emotional intelligence and ability to relate to diverse populations.
• Team player with a results-oriented mindset.
• Must be able to travel locally and regionally.
• Willingness to work evenings and weekends as needed.

Benefits

• Comprehensive health benefits.
• Opportunities for professional development.
• Supportive work environment.
• Company commitment to sustainability.
• Recognition programs for employee achievements.