Solutions Expert (SaaS) - Remote

Overview

As a Solutions Expert for our SaaS platform, you will find yourself at the thrilling junction of renewable energy, technology and engineering. Your role will be crucial to support our customer success, sales and operation teams to discover, define, and deliver customer value through the integration of our asset performance management solution called 'SynaptiQ'.

In Short

• Understand customer challenges and articulate the value of SaaS solutions.
• Capture existing customer workflows and guide them to efficiency gains.
• Advocate industrial best practices for SCADA system management.
• Deliver compelling product demos tailored to customer needs.
• Gather and analyze customer use cases aligned with SynaptiQ’s capabilities.
• Partner with Product Management to share customer insights.
• Optimize workflows between Sales, Operations, and R&D.
• Lead the technical response to RFPs and RFIs.

Requirements

• Experience in SaaS solutions and customer success.
• Strong technical understanding of asset performance management.
• Excellent communication and collaboration skills.
• Ability to work independently and remotely.

Benefits

• Remote work flexibility.
• Collaboration with international teams.
• Opportunities for professional growth.
• Engagement in innovative projects.