Dutch and English Speaking Customer Service Agent - Remote

Overview

We are looking for a proactive and reliable remote Customer Service Representative fluent in Dutch and English to join our remote support team.

In Short

• Respond to customer inquiries in a timely and professional manner.
• Troubleshoot and resolve product or service issues.
• Accurately document interactions and follow up when needed.
• Collaborate with internal teams to ensure customer satisfaction.

Requirements

• Fluency in both Dutch and English (spoken and written).
• Strong communication and problem-solving skills.
• Previous customer service experience preferred.
• Ability to work independently and manage time effectively.
• Please prepare a short video recording (about 1 minute) in both English and Dutch, introducing yourself and explaining why you believe you are a good fit for this role as this will be requested during your initial interview.

Benefits

• Work from anywhere as this is a remote position.
• Join a supportive team focused on customer satisfaction.
• Flexible working hours.