Director, Product Research & Insights - Remote

Overview

The Director of Product Research & Insights is responsible for leading the research strategy and vision for Salesforce’s Marketing Cloud. This role involves working cross-functionally with technical teams and managing a distributed research team to drive actionable insights that inform product strategy.

In Short

• Lead the research vision and agenda for Marketing Cloud.
• Collaborate with cross-functional teams to advocate for product strategy.
• Manage a high-performance research team across the US.
• Deliver actionable insights with measurable impact.
• Foster a high-performance environment for remote collaboration.
• 12+ years of experience in research strategy.
• Strong leadership and interpersonal skills.
• Proficient in various research techniques.
• Excellent project management and communication skills.
• Experience influencing product direction with insights.

Requirements

• Deep expertise in research application in product development.
• Ability to translate complex findings into actionable insights.
• Experience with remote team management.
• Proficiency in navigating complex organizations.
• Experience in cross-functional team collaboration.
• Strong storytelling and technical understanding.
• Track record of driving research initiatives.
• Experience in user experience and technology contexts.
• Ability to inspire and develop researchers.
• Experience in fast-paced project execution.

Benefits

• Comprehensive benefits package including well-being reimbursement.
• Generous parental leave and adoption assistance.
• Fertility benefits and more.
• World-class training and exposure to executive leaders.
• Volunteer opportunities and community involvement.