Senior Product Designer, Learning - Remote

Overview

Your designs will make a difference. Want to do meaningful design work at a mission-driven company, and have a real impact on the lives of millions of people working in retail? As a Senior Product Designer at Zipline you will do just that - solving complex and interesting problems that help retail workers keep their day on track.

At Zipline, our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.

We are a well-funded market leader and have great customers, but there is so much more to do and improve. We are looking for a Senior Product Designer for our learning and development-focused team to collaborate with product and engineering to drive concepts from idea to design to launch - balancing strategic direction with tactical execution to create high quality solutions our customers will love. You will dive deep into parts of the Zipline product, solving critical user needs and shipping solutions to challenging problems. You’ll help define and create the experiences for how retail employees learn, develop, and engage with each other and their organizations. As part of your scope of work, you’ll be responsible for the design of Zipline’s Learning product — including how courses and certifications are created and managed, how retail employees engage with the content, and more.

The user experience matters to us and our customers (Gap Inc, Allbirds, Lululemon, LEGO, and many more), and we want you to be part of shaping that!

In Short

• Collaborate with Product and Engineering on setting long-term goals and direction.
• Drive user research to better understand customer needs and gather feedback.
• Design flows, sketches, prototypes, UI, visual design, and more.
• Solicit feedback from teammates on the effectiveness of design solutions.
• Facilitate design discussions and ensure a high-quality UI and experience.
• Execute quickly and efficiently, iterating and improving our product.
• Contribute to improving team processes as part of a remote organization.
• Promote a collaborative and inclusive environment for the team.

Requirements

• 5+ years experience designing UX/UI solutions for desktop and mobile.
• Outstanding portfolio showcasing a foundation in information architecture and design.
• Experience driving user interviews and concept testing.
• Experience partnering with Product and Engineering for feature development.

Benefits

• Stock Options
• Paid Flexible Time Off
• Paid Parental Leave Benefit
• Group Health Insurance with various plans
• 401(k) Retirement Plan
• 100% Paid Life and Long-Term Disability Insurance
• Remote Work flexibility
• Education stipends for continuous learning
• Coffee Stipend